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PRODUCT NEWS
Ohio Attorney-General accuses Wellness Laser and Med Spa of misleading customers
20 Aug 2014 . BY Helen Andrews
The lawsuit, filed in the Delaware County Court (pictured) of Commons Pleas, pleads that misled consumers should be reimbursed / Shutterstock / Oleg Babkin
The lawsuit, filed in the Delaware County Court (pictured) of Commons Pleas, pleads that misled consumers should be reimbursed / Shutterstock / Oleg Babkin
The Attorney General for the US state of Ohio, Mike DeVine, is sueing a laser liposuction spa in Beachwood, accusing it of failing to deliver services that customers paid for through discount websites such as Groupon and Living Social.

Better Business Bureaus (BBB), an association of not-for-profit organisations focused on marketplace trust, issued a joint warning about Wellness Laser and Med Spas in the Ohio cities of Cleveland and Columbus in September 2013, according to local news website, Cleveland.com. The lawsuit is a result of 15 consumer complaints. Consumers say they each paid US$50 (€38, £30) or more online for detoxification products, weight-loss treatments and body-firming products, but buyers had to wait up to six months to schedule appointments and refunds were refused.

The state filed the lawsuit after the owner failed to provide the Attorney General with substantiation for claims in the spa’s advertisements, that its ‘laser liposuction’ treatments could help consumers “lose three to seven inches in just three weeks”.

DeWine’s suit claims the spa is also not using a licensed physician to perform the laser treatments, contrary to rules that only doctors can perform laser treatments and liposuction by incision – according to the Ohio State Medical Board.

Despite the spa’s website claiming services are performed by “certified techs”, the BBB claims that a woman from the city of Twinsburg complained that the lipolaser services were performed by “two young, inexperienced women who could not answer her questions.” The warning by BBB went on to say: “The location, an office building in the Ohio suburb of Beachwood, had no signage or professional certifications posted.”

The lawsuit, filed in the Delaware County Court of Commons Pleas, accuses Wellness Laser and Med Spa – and its owner Martina Flemings, also known as Martina Robinson – of multiple violations of the Consumer Sales Practices Act. The suit pleads that misled consumers should be reimbursed.
PRODUCT NEWS
Full Balance reveals all-natural reflexology board
Austrian-based Full Balance has created a Big Foot massage board for communal spa areas which guests stand on to "closely mimic the experience of professional reflexology treatments".
Scottish spa industry to gather at first-ever Spa Life Scotland event
Industry event organisation Spa Life is gearing up for the first-ever Spa Life Scotland Convention, due to be hosted at the Radisson Blu Hotel in Glasgow from 28-30 April.
We Work Well organises annual pre-ISPA charity hike in Scottsdale
We Work Well founders Monica Helmstetter and Lucy Hugo have called on ISPA members to join their annual SpasPushingLimits charity hike in Phoenix, Arizona, on 22 April.
MyEquilibria combines art and outdoor exercise
"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.
Sothys launches pro-ageing Sun Range
French spa brand Sothys has developed the Sun Range to protect the skin against sun damage.
Bioline Jatò unveils revamped Primaluce Exfo&White line and facial
Bioline Jatò has reformulated its Primaluce Exfo&White skincare line, 30 years after it first launched.
Gaia Skincare expands presence in UK and Europe with four new spa accounts
Spa and wellness brand, Gaia Skincare, has announced it’s collaborating with another four spa partners in the UK and Europe.
Immunocologie strikes up partnership with Satteva Wellness Group
NYC-based lifestyle, spa and skin science brand Immunocologie Skincare has embarked on a strategic collaboration with Satteva Wellness Group, marking its foray into the Latin American market.
Myndstream partners with SleepScore Labs to reveal hidden power of spa treatments in improving sleep
Global wellness music provider Myndstream has released the second episode of its new educational content series Mastermynds, in partnership with Universal Companies.
Art of Cryo's 12-person cryochamber breaks four world records
Cryotherapy supplier Art of Cryo has created a new 12-person walkthrough cryotherapy chamber at Cryo Center Coolzone Madeira, claimed to be the largest cold therapy treatment experience in the world.
Book4Time unveils enhanced day and resort pass functionality
Book4Time has announced the launch of Day & Resort Passes on its award-winning platform to help hotels and resorts drive staycation business.
Living Earth Crafts refreshes market-leading Century City bed
Living Earth Crafts (LEC) has re-launched its best-selling multipurpose spa treatment table the Century City™, redesigned to include both the ultra-luxurious Strata Cloudfill™ replaceable SpaMattress™ and the only Thermasoft™ Dual-Zone Embedded Table Warmer on the market.
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Chief Executive Officer, Mount Batten Centre
Mount Batten Group
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Job location: mount batten centre, plymouth , United Kingdom
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COMPANY PROFILES
International SPA Association

Since 1991, the International SPA Association has been recognised worldwide as the professional orga [more...]
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Founded by biochemist Sandrine Dahan in 2010 in Paris, Skinhaptics is an expert French skincare br [more...]
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22-24 Apr 2024

UK Aufguss Championships

Galgorm Resort, York,
23-25 Apr 2024

ISPA Conference 2024

Phoenix Convention Center, Phoenix, United States
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PRODUCT NEWS
Ohio Attorney-General accuses Wellness Laser and Med Spa of misleading customers
20 Aug 2014 . BY Helen Andrews
The lawsuit, filed in the Delaware County Court (pictured) of Commons Pleas, pleads that misled consumers should be reimbursed / Shutterstock / Oleg Babkin
The Attorney General for the US state of Ohio, Mike DeVine, is sueing a laser liposuction spa in Beachwood, accusing it of failing to deliver services that customers paid for through discount websites such as Groupon and Living Social.

Better Business Bureaus (BBB), an association of not-for-profit organisations focused on marketplace trust, issued a joint warning about Wellness Laser and Med Spas in the Ohio cities of Cleveland and Columbus in September 2013, according to local news website, Cleveland.com. The lawsuit is a result of 15 consumer complaints. Consumers say they each paid US$50 (€38, £30) or more online for detoxification products, weight-loss treatments and body-firming products, but buyers had to wait up to six months to schedule appointments and refunds were refused.

The state filed the lawsuit after the owner failed to provide the Attorney General with substantiation for claims in the spa’s advertisements, that its ‘laser liposuction’ treatments could help consumers “lose three to seven inches in just three weeks”.

DeWine’s suit claims the spa is also not using a licensed physician to perform the laser treatments, contrary to rules that only doctors can perform laser treatments and liposuction by incision – according to the Ohio State Medical Board.

Despite the spa’s website claiming services are performed by “certified techs”, the BBB claims that a woman from the city of Twinsburg complained that the lipolaser services were performed by “two young, inexperienced women who could not answer her questions.” The warning by BBB went on to say: “The location, an office building in the Ohio suburb of Beachwood, had no signage or professional certifications posted.”

The lawsuit, filed in the Delaware County Court of Commons Pleas, accuses Wellness Laser and Med Spa – and its owner Martina Flemings, also known as Martina Robinson – of multiple violations of the Consumer Sales Practices Act. The suit pleads that misled consumers should be reimbursed.
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PRODUCT NEWS
Full Balance reveals all-natural reflexology board
Austrian-based Full Balance has created a Big Foot massage board for communal spa areas which guests stand on to "closely mimic the experience of professional reflexology treatments".
Scottish spa industry to gather at first-ever Spa Life Scotland event
Industry event organisation Spa Life is gearing up for the first-ever Spa Life Scotland Convention, due to be hosted at the Radisson Blu Hotel in Glasgow from 28-30 April.
We Work Well organises annual pre-ISPA charity hike in Scottsdale
We Work Well founders Monica Helmstetter and Lucy Hugo have called on ISPA members to join their annual SpasPushingLimits charity hike in Phoenix, Arizona, on 22 April.
MyEquilibria combines art and outdoor exercise
"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.
Sothys launches pro-ageing Sun Range
French spa brand Sothys has developed the Sun Range to protect the skin against sun damage.
Bioline Jatò unveils revamped Primaluce Exfo&White line and facial
Bioline Jatò has reformulated its Primaluce Exfo&White skincare line, 30 years after it first launched.
Gaia Skincare expands presence in UK and Europe with four new spa accounts
Spa and wellness brand, Gaia Skincare, has announced it’s collaborating with another four spa partners in the UK and Europe.
Immunocologie strikes up partnership with Satteva Wellness Group
NYC-based lifestyle, spa and skin science brand Immunocologie Skincare has embarked on a strategic collaboration with Satteva Wellness Group, marking its foray into the Latin American market.
Myndstream partners with SleepScore Labs to reveal hidden power of spa treatments in improving sleep
Global wellness music provider Myndstream has released the second episode of its new educational content series Mastermynds, in partnership with Universal Companies.
Book4Time unveils enhanced day and resort pass functionality
Book4Time has announced the launch of Day & Resort Passes on its award-winning platform to help hotels and resorts drive staycation business.
Phytomer unveils showerless Body Reflex scrub and wrap ritual
French marine skincare and spa brand Phytomer has rolled out a new 60-minute body treatment targeting the abdomen, buttocks and thighs.
Halekulani introduces luxury poolside Knesko facemask service
Premium hotel and spa destination Halekulani in Honolulu, Hawaii, has launched a poolside facemask service for its guests, powered by luxury skincare and spa brand Knesko.
+ More products   
 
COMPANY PROFILES
International SPA Association

Since 1991, the International SPA Association has been recognised worldwide as the professional orga [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

22-24 Apr 2024

UK Aufguss Championships

Galgorm Resort, York,
23-25 Apr 2024

ISPA Conference 2024

Phoenix Convention Center, Phoenix, United States
+ More diary  
 


ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2024

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